Using the Library: Help Desks

Staff members at our reference desks, conveniently located on each floor of the Library, will help with all of your research-related or general questions. Take a look at the upper and lower Library floor maps.

Students can check out scientific and graphing calculators, headphones, phone chargers, as well as Mac Book USB-C and MagSafe-2 chargers, for in-Library use only, at either the main (lower level) or upper level Circulation desks.

Anatomy models and course reserve items are held at the main (lower) floor circulation desk.

COD students, faculty, and staff no longer need a barcode to access the Library's online resources. Use your COD network ID (Email, MyAccess, Blackboard, etc.) to access online resources.

District Residents and the general public have access to electronic collections to the extent that resource limitations and legal restrictions allow. Most electronic collections are only available at COD campus locations, in the Library, and at the College Regional Centers.

Study room keys are available at the upper level circulation desk with one exception. The key to the accessible study room is available at the main floor circulation desk.

You can do the following at the Media Lab:

• Borrow different types of technology, including cameras, recorders, and green screens
• Use technology in-house, such as photo scanners and printers, a green screen room, and a quiet recording studio
• Use Adobe software to edit your creative project

Learn more about the Media Lab

The Media Lab is located in room SRC2030 located on the Library's lower floor.

You can reserve Library Media Lab equipment, book a workstation, and learn about the different types of technology available by visiting the Media Lab site.

The Library Computing Support & Printing Services Department, located on the Library's lower floor, helps you with: 

• Setting up a printing account
• Scanning
• Photocopying
• Troubleshooting computer software and Wi-Fi connection
• Checking out student laptops for in-library use
• Audio / Video connections in group study rooms

Library print jobs are managed by SmartPrint, a web-based system that allows you to easily manage your print jobs in the Library and at COD.

Download detailed instructions here

Students

• Visit https://smartprint.cod.edu and use your myACCESS login credentials to create an online account.
• Once you're logged in, click on the “Add Credit” link displayed next to your account balance. The minimum amount for an online transaction is $5.
• At the print release stations, students use their myACCESS login credentials to view and release their documents.

Community Users

• Create a guest account by going to https://smartprint.cod.edu
• Once there, use the “Register as Guest” link in the lower left-hand corner of the login page to create the account
• Use your personal e-mail account to complete the registration process.
• Log into the Smart Print system using the e-mail address and password used to create your account

Printing from Your Own Device

Smart Print enables everyone to print from laptops, phones, or tablets on the go. To submit a print job, COD students and Faculty/Staff members need to email their documents to printbw@dupage.edu or printcolor@dupage.edu from their COD accounts.

For community users, the recipients are the same. Community members just need to remember to send files from the personal e-mail address connected to your SmartPrint account.

All users can use the cash kiosk in the Library Print Center to add money to accounts using paper money and coins. The kiosk will not provide change. The minimum amount of fund that can be added using the cash kiosk is 5 cents.

The Library has computers, located on both floors, which are available for use by all patrons. Students may also check out laptops for in-library use at CSPS.

A variety of software is available on Library computers. Please familiarize yourself with the policies on the use of Library computers.